Refund Policy

We offer a 60-day return window for all unused and unopened products purchased from lemmelivemall.com. To qualify for a return, items must be sent back in their original packaging, in resalable condition, and within 60 calendar days from the date of delivery. Opened or damaged items may not be eligible for a full refund unless the product arrived defective or damaged.

We provide free return shipping for all eligible returns. Customers will not be responsible for any return shipping costs, making the return process simple and low-risk. Our team will provide clear instructions for sending items back once a return request is approved.

Once we receive and inspect your returned item, refunds will be processed within 5–10 business days. Refunds will be issued to the original payment method used at checkout. Please allow additional time for your payment provider to post the refund to your account, as processing speeds vary by financial institution.

Refunds are not provided for products that have been used, opened, or damaged due to customer mishandling. We reserve the right to deny refunds for orders that violate our return terms, but we always review each request fairly to ensure customer satisfaction.